Unexpected Boiler Breakdowns Can Be Expensive!

Save Money Now With One Of Our Boiler Care Plans

  • UK call-centre
  • 24/7 emergency helpline
  • Gas-safe registered engineers
  • Free Annual boiler service
  • Unlimited callouts for breakdowns and repairs
  • £0 excess on all plans
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Unexpected Boiler Breakdowns Can Be Expensive!

Save Money Now With One Of Our Boiler Cover Plans

  • 24/7 emergency helpline
  • Gas-safe registered engineers
  • Annual boiler service
  • Unlimited callouts for breakdowns and repairs
  • £0 excess on all plans

HOMEOWNERS

All plans include callouts and a 24/hr customer helpline.

How do you normally pay?
BRONZE
£20.00
inc vat Monthly
  • Annual Boiler Service
  • Digital Service Record
  • Removing sludge or scale or repairing the damage it causes if we tell you it might be a problem for your system or boiler
  • Showers and their parts, shower pumps, sanitary ware and sealant
  • Shared drains
  • Faults caused by accidental damage or third party

SILVER
£28.00
inc vat Monthly
  • Annual Boiler Service
  • Digital Service Record
  • Priority Call Outs
  • Removing sludge or scale or repairing the damage it causes if we tell you it might be a problem for your system or boiler
  • Showers or taps
  • Faults caused by accidental damage or third party

GOLD
£36.00
inc vat Monthly
  • Annual Boiler Service
  • Digital Service Record
  • Priority Call Outs
  • Homeowners/Landlords Gas Safety Certificate
  • Central Heating System Health Check
  • Removing sludge or scale or repairing the damage it causes if we tell you it might be a problem for your system or boiler
  • Showers and their parts, shower pumps, sanitary ware and sealant
  • Shared drains
  • Faults caused by accidental damage or third party

PLATINUM
£60.00
inc vat Monthly
  • Annual Boiler Service
  • Digital Service Record
  • Priority Call Outs
  • Homeowners/Landlords Gas Safety certificate
  • Central Heating System health check
  • 10% discount on future work
  • Labour cost on any boiler repairs
  • Removing sludge or scale or repairing the damage it causes if we tell you it might be a problem for your system or boiler
  • Showers and their parts, shower pumps, sanitary ware and sealant
  • Shared drains
  • Faults caused by accidental damage or third party

Unexpected Boiler Breakdowns Can Be Expensive!

Save Money Now With One Of Our Boiler Cover Plans

  • 24/7 emergency helpline
  • Gas-safe registered engineers
  • Annual boiler service
  • Unlimited callouts for breakdowns and repairs
  • £0 excess on all plans

COMMERCIAL

All plans include callouts and a 24/hr customer helpline.

How do you normally pay?
BRONZE
£59.98
+ vat Monthly
  • gas certificate
  • priority callouts
  • boiler service
  • co alarm check
  • Removing sludge or scale or repairing the damage it causes if we tell you it might be a problem for your system or boiler
  • Showers and their parts, shower pumps, sanitary ware and sealant
  • Shared drains
  • Faults caused by accidental damage or third party

SILVER
£79.98
+ vat Monthly
  • gas certificate
  • priority callouts
  • boiler service
  • co alarm check
  • central heating health check
  • labour Care on boiler breakdowns
  • Removing sludge or scale or repairing the damage it causes if we tell you it might be a problem for your system or boiler
  • Showers or taps
  • Faults caused by accidental damage or third party

GOLD
£99.98
+ vat Monthly
  • gas certificate
  • priority callouts
  • boiler service
  • co alarm check
  • central heating health check
  • labour care on boiler breakdowns
  • parts included
  • 10% FUTURE Discount parts included
  • Removing sludge or scale or repairing the damage it causes if we tell you it might be a problem for your system or boiler
  • Showers and their parts, shower pumps, sanitary ware and sealant
  • Shared drains
  • Faults caused by accidental damage or third party

Note: This commercial plan must be subject to a survey

Unexpected Boiler Breakdowns Can Be Expensive!

Save Money Now With One Of Our Boiler Cover Plans

  • 24/7 emergency helpline
  • Gas-safe registered engineers
  • Annual boiler service
  • Maximum 8 callouts throughout the year
  • £0 excess on all plans

LANDLORD

All plans include callouts and a 24/hr customer helpline.

How do you normally pay?
LANDLORD BASIC
£28.00
+vat Monthly
  • landlord safety check
  • boiler service
  • Removing sludge or scale or repairing the damage it causes if we tell you it might be a problem for your system or boiler
  • Showers or taps
  • Faults caused by accidental damage or third party

LANDLORD ASSIST
£69.98
+vat Monthly
  • landlord safety check
  • boiler service
  • boiler and controls
  • plumbing
  • central heating health check
  • drains
  • toilets and taps repair
  • Removing sludge or scale or repairing the damage it causes if we tell you it might be a problem for your system or boiler
  • Showers and their parts, shower pumps, sanitary ware and sealant
  • Shared drains
  • Faults caused by accidental damage or third party
  • Below ground drainage issues

Typical Repair Costs Without Boiler Care

Hear What Our Customers
Have to Say About Us

  • Excellent service, Liam came out the same day on a Sunday to fix my boiler. Friendly and efficient. Will definitely be using again for future work. Highly recommend.
    Elaine Hopper
  • We contacted the UK Gas Group via phone. Liam answered the call and a visit was arranged convenient for us.Liam was able to fix our problem, explaining where there was a problem and potential causes of the issue.
    Helen Wormald
  • Excellent service from Liam and the team of engineer's Andy and John. Came out the next day to change our boiler, really cannot fault these guys! Communicated throughout, very professional and efficient.
    carlie swancott
  • Liam deserves nothing but praise for his exceptional service. From the moment he arrived, his friendly and approachable demeanor put me at ease.
    Callum Smith
  • Had a big pipe burst at my flat and was originally told there would be a wait time of 2-3 hours however your company managed to get someone out within half an hour to come help us (Liam).
    Danny Robinson
  • We just moved house and our boiler came up with a fault. Liam came within a couple of hours and was able to get the heating going again and identified a faulty part to replace to make the fix permanent.
    Andy L

Frequently asked Questions

Your policy starts on the day your application is submitted. However, there is an initial 30-day period where you cannot make a claim. This is to prevent claims on pre-existing problems and to keep premiums low.

You should be able to cancel and switch to UK Gas Group Ltd. For more information, please call our sales team on 01618 880970.

If you cancel the policy within 14 days of setting up your plan, we will refund the premium paid for the current policy period with no charges. You are free to leave us at any time, however, cancellation charges may apply. See Cancellation Rights and Charges in the Policy Terms and Conditions.

If you have selected one of our standard plans without a £60 fixed excess charge, then you will pay no excess. If you choose to take out one of our policies with a fixed £60 excess, then you will be charged £60 for each callout. This charge is not refundable and does not apply to subsequent visits made within 30 days, to fix the fault identified at the initial callout. There is no callout charge for your annual boiler service.

In the event of an emergency (an uncontrolled water leak), we aim to have someone with you within two hours. For other faults, we will do our best to have someone with you on the same day if you call before 9.00 AM or within 24 hours of your call. In the event of a gas leak please call the National Gas Emergency Service on 01618 880970.

Our boiler services usually take place between March and October. When you sign up for one of our plans, we’ll be in touch to let you know which month you’re scheduled for. When your service is due, an engineer will be in contact to fix a date and time that suits you.